Frequently Asked Questions and Tower Policies for Customers
- A climate control unit is inside a building where the temperature and Humidity is regulated for optimum care of your belongings. It is closer to storing inside your home but is more expensive.
- A non-climate unit is an outside building where the temperature is going to be comparable to the weather outside. It is more like storing in your garage or outside shed. They are more commonly called “Drive Up” units due to their access convenience and they are generally a cheaper option.
- You are required by law to sign a Lease Agreement for renting a storage unit but it is a month-to-monthlease. We do not require you to stay any length of time.
- Our standard access hours here at Tower Self Storage is 6am-9pm 7 days a week. We do offer 24hr access but there is an additional charge for that service. Please contact our office for assistance with this option.
- Great question! That’s why we’ve dedicated a page just for this occasion! Check out our “Know Before You Go” List.
- All Tower Self Storage payments are due on the 1stof each month. Rent is prorated when first moving in and your lease renews on the 1stof each month. Renters have until the 5thof each month to pay the rent before a late fee is charged.
- All kinds! Tower Self Storage accepts cash, checks, money orders, and credit/debit cards. We offer Autopay from a debit/credit card. You can go online to make a payment with a card. We have a drop box right outside our office for check & money order payments after hours. You can give us a call and we can take a card payment over the phone. And of course, we will be happy to see you in the office for all forms of payment.
- Tower Self Storage does not require a deposit to rent a storage unit. We do charge a One-time $20 Admin Fee when we begin your lease. Besides your prorated rent and any additional services or retail items you might need, you’re ready to get started!